Key resources and information to support your student journey
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Supporting your student journey

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Dear Student,

Welcome to King’s! 

As a SUSTech student, your campus experience will look different, but you’re still a core part of our vibrant student community. 

With all the excitement of a new university experience ahead of you, it can be easy to forget the important tasks. Below, we share our guide on what you need to do to access the benefits of studying with King’s.  

In this email: 

  • Complete enrolment: How to complete enrolment
  • Get the answers you need: Student Services Online 
  • Prepare for your studies: Find out about the software and systems used in your studies and online programmes to develop your skills 
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Complete enrolment

If you haven’t already, you’ll soon receive an email with initial instructions on how to complete enrolment. It can take some time for the email to be released to everyone, so we ask you to please be patient. Find out more in our article When will I receive the online enrolment task invitation email? 

The enrolment email will have been sent to the email address you supplied when making your application to study at King’s. If you can’t locate the email or believe it might have been sent to an email address you can no longer access, please contact us with your student number, which can be found on your offer letter.

Important to know: you only need to complete Stage 1 of enrolment (online enrolment).

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Get the answers you need

Student Services Online (SSO) is the quickest and easiest way for you to find information about student life at King’s. You can find answers to questions and support topics, as well as talk with a member of the team through our enquiry form or live chat function.

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Prepare for your studies

Starting university is an exciting milestone in your academic journey. It can feel daunting, but don’t worry, King’s offers plenty of support to help you settle into student life.

Find out about the software and systems you’ll use in your studies on SSO and follow the steps to access your IT account to get ready to study. 

Once your IT account is set up, enrol in two key courses to help you prepare for university: the Essential Digital Skills Programme introduces key learning platforms like KEATS and Microsoft 365, while Academic Skills for Learning offers self-study resources, workshops and one-to-one sessions so you can develop the skills you need to succeed at King’s. 

We wish you all the best with your studies.

Best wishes,

King’s College London

Please do not reply to this email as the inbox is not monitored.

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King’s College London, Strand, London, WC2R 2LS

You are receiving this email because you are either a current student or due to begin a programme of study at King’s College London from September or October 2026.

If these emails are being sent to your personal email address, we will use this address to send you information about joining King’s until 15 October 2026.  After this date we will stop using your personal email address and contact you via your @kcl.ac.uk email address.

If you are a new student and required to undergo further eligibility checks for your programme, such as DBS and/or Occupational Health clearance, ATAS or obtaining a Student Visa, please ensure you complete these processes as soon as possible before the start date. If you have requested to change programme on King’s Apply, King’s Admissions will get back to you as soon as possible.

Please note, it may take some time for this message to reach all inboxes.

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